FiberKing has been serving the Chicago suburbs since 1988 and is regarded as the
standard by which other carpet and upholstery cleaning companies are judged. From our
humble beginnings working out of a car trunk in St. Charles we have stood the test of time and continue
to be committed to total customer satisfaction.
The
FiberKing staff are required to attend many continuing education seminars such as "Strategies for
Success", a five-day intensive seminar dealing with customer service. Why is this
important you ask? We have dedicated our business to uncompromised ethical service and
attention to detail. This is evidenced by the shoe covers we put on before coming into your home or
by our special wall buddies that we strategically place to prevent our hoses from causing
damage.
FiberKing is certified by the IICRC (International Institute of Cleaning and
Restoration Certification), the governing body of the carpet cleaning industry. Through
this body, technicians and firms are promoted through rigorous classroom instruction,
hands on experience, and formal written examination. Firms have to follow a code of
conduct and present their companies in an ethical fashion. Additionally,
FiberKing is CRI Certified.
And finally we offer one of the strongest guarantees in the industry. If you are not
satisfied with our work we will, at no additional cost, attempt to remedy the situation. If
you are still not happy we will refund your money no questions asked! Our business has
and always will rely on referrals. The best possible compliment and advertisement is a happy client passing our name on!
We appreciate the time you have taken to view our website. If the there are any further questions or concerns, do not hesitate to contact our office. Our staff is always available for advice! We look forward to serving you to the best of our ability soon!
© 2005 FiberKing Carpet Cleaning Inc. - St. Charles, IL